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Building a Successful Team by Jim
Rohn
Once you've set a goal for yourself as a
leader - whether it is to create your own enterprise, energize your
organization, build a church, excel in sports, etc. - the challenge
is to find good people to help you accomplish that goal. Gathering a
successful team of people is not only helpful, it's necessary.
So to guide you in this daunting task of picking the right people,
I'm going to share with you a four-part checklist.
Number One: Check each candidate's history. Seek out available
information regarding the individual's qualifications to do the job.
That's the most obvious step.
Number Two: Check the person's interest level. If they are
interested, they are probably a good prospect. Sometimes people can
fake their interest, but if you've been a leader for a while, you
will be a capable judge of whether somebody is merely pretending.
Arrange face-to-face conversation, and try to gauge his or her
sincerity to the best of your ability. You won't hit the bull's-eye
every time, but you can get pretty good at spotting what I call true
interest.
Number Three: Check the prospect's responses. A response tells you a
lot about someone's integrity, character, and skills. Listen for
responses like these: "You want me to get there that early?" "You
want me to stay that late?" "The break is only ten minutes?" "I'll
have to work two evenings a week and Saturdays?" You can't ignore
these clues. A person's responses are a good indication of his or
her character and of how hard he or she will work. Our attitudes
reflect our inner selves, so even if we can fool others for a while,
eventually, our true selves will emerge.
And Number Four: Check results. The name of the game is results. How
else can we effectively judge an individual's performance? The final
judge must be results.
There are two types of results to look for. The first is activity
results. Specific results are a reflection of an individual's
productivity. Sometimes we don't ask for this type of result right
away, but it's pretty easy to check activity. If you work for a
sales organization and you've asked your new salesman, John, to make
ten calls in the first week, it's simple to check his results on
Friday. You say, "John, how many calls did you make?" John says,
"Well . . ." and starts telling a story, making an excuse. You
respond, "John, I just need a number from one to ten." If his
results that first week are not good, it is a definite sign. You
might try another week, but if that lack of precise activity
continues, you'll soon realize that John isn't capable of becoming a
member of your team.
The second area you need to monitor is productivity. The ultimate
test of a quality team is measurable progress in a reasonable amount
of time. And here's one of the skills of leadership: be up front
with your team as to what you expect them to produce. Don't let the
surprises come later.
When you're following this four-part checklist, your instincts
obviously play a major role. And your instincts will improve every
time you go through the process. Remember, building a good team will
be one of your most challenging tasks as a leader. It will reap you
multiple rewards for a long time to come.
To Your Success,
Jim Rohn
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