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Making Strong
Connections by Brian Tracy
In his book Frames of Mind, Dr. Howard
Gardner made the revolutionary statement that individuals possess
several forms of intelligence. He concluded that we are all
intelligent in a variety of different ways, and even if we didn’t
receive great grades in school, we can still be extremely
intelligent in other areas. Two of these areas are intra-personal
intelligence and inter-personal intelligence.
Intra-personal intelligence is defined as how well you get along
with yourself. If is how well you know yourself, understand
yourself, and are clear about your strengths and weaknesses, your
values, opinions, goals, and dreams. People with high levels of
intra-personal intelligence are extremely aware of who they are, and
who they are not. This enables them to be honest and objective with
themselves, and as a result, they are more honest and objective with
others.
Intra-personal intelligence is the foundation upon which another
intelligence, inter-personal intelligence, is built. Inter-personal
intelligence is an ability to communicate, negotiate, interact,
persuade, and influence other people. People who are successful in
all businesses requiring active interaction with other people, such
as salespeople, managers, counselors, consultants, and lawyers all
have a high degree of inter-personal intelligence.
You can increase your intelligence in any area by learning and
practicing in that area. And perhaps the most important intelligence
you can consciously and purposefully develop is your inter-personal
intelligence. That’s because forming and maintaining relationships
is vital to both your professional success and your self-image-your
intra-personal intelligence.
Our personalities are largely shaped by the way people react to us.
Our only indication as to who we are at a young age is the way
people treat us. If people treat us with kindness, respect, and good
humor, we eventually conclude that we are pretty good people who
deserve kindness, respect, and proper treatment.
Psychologists have identified three basic social needs that we all
have: inclusion, control, and affection.
The first, inclusion, is the need to feel that we belong, that we
are included in families, work groups, social groups, business
organizations, and professional associations. We need to feel
wanted, accepted, and important.
The second social need we have is the desire for control.
Psychologists have concluded that the basis for a positive mental
attitude is a sense of control. We are happy to the degree to which
we feel we have a certain amount of control over our life. We are
unhappy to the degree to which we feel out of control. Most stress
is caused by being out of control of some part of our life that is
important to us.
The third social need we all have is the desire for affection. It is
hard to live without the knowledge that someone cares about us.
Sometimes, just knowing that even one single person, somewhere,
cares about us is enough to give meaning to our entire lives.
In publishing circles, there is an expression: a work in progress.
This is a book that has been scheduled for publication but which is
not yet complete; the author is still working on it, at one stage or
another. Each of us is a work in progress. Each of us is born and
grows up immature and inexperienced in the ways of the world. Over
time, and with a lot of hard knocks, we develop a greater depth of
character and personality. And all of our lessons are learned in the
crucible of human contact.
There are certain parts of your personality that will remain
completely untouched and undeveloped unless and until you enter into
deep, meaningful, intimate, emotional relationships with people you
love and who love you in return. It is only then that you develop
the depth of personality that makes you a more interesting and
complete individual.
On the wall of my fist Karate Dojo was a sign that said, “The
ultimate aim of Karate lies not in victory or defeat, but in the
perfection of the character of its participants.” I think that is
the ultimate aim of life as well as the perfection of the character
of its participants. And it is hardly possible for you to become
everything you are capable of becoming without the lessons that come
through relationships with people for whom you care deeply, and who,
in turn, care deeply for you.
Relationships can be extremely complicated, but to build and
maintain quality relationships requires only a few basic principles.
Let me give you seven.
The first is the principle of trust. All relationships are
ultimately based on trust. To build trust, you always keep your
word. You remain consistent and dependable in everything you say and
do. You become the kind of person who is utterly reliable in every
situation. You never do or say anything that can shake this
fundamental foundation of trust upon which your relationships are
built.
The second principle is respect. Taking time to deliberately express
your respect for the uniqueness of an individual makes him or her
feel very valuable and important. By demonstrating that kind of
respect, you build and enhance the quality of your relationship. The
third principle for success in relationships is communication. In
communicating well with another person, time is the critical factor.
The value of a relationship can increase for both you and the other
person depending on the amount of time that you invest. When you
take the time to focus on the important issues of a relationship,
you open the channels of communication. And when you listen
attentively, calmly, quietly, and with total attention, you
demonstrate the respect you have for the other person, and you
deepen the level of trust between you.
The fourth principle is courtesy. When you say “please” and “thank
you” on a regular basis to the people in your life, you make them
feel better about themselves and about what they are doing. You
raise their self-esteem. And alas, it is often with the people we
care about most that we are the least courteous and polite. Emmet
Fox once wrote, “If you must be rude, be rude to strangers. But save
your company manners for your family.”
The fifth principle is caring. The greatest gift that you can give
to others is the gift of unconditional love and acceptance. The
kindest thing you can do is to refrain from criticizing, condemning
or complaining to them or about them. Think of yourself as a
people-builder rather than a people-basher. Catch them doing
something right. Always look for ways to make people feel more
valuable, more respected, and more loved. The three most powerful
words in any relationship are the words, “I love you.” Repeat them
as often as possible and in as many different ways as possible to
the most important people in your life.
The sixth principle is a combination of praise and appreciation for
everything that others do for you, both large and small. When you
express your appreciation to another person for something they do
for you, they feel better about themselves, and they want to do more
of it. And there is a kickback effect that causes your own
self-esteem to go up, exactly as if you yourself had been praised.
The seventh principle for success in relationships is simply
helpfulness, especially with those people with whom you live. Your
constant willingness to step in and do little things to alleviate
the burdens felt by your spouse and children is always appreciated
and respected. This willingness to share, to contribute, to help
each other is an important facet of lasting relationships.
Perhaps the most important thing you ever do in life is build and
maintain long-term, happy, healthy, fulfilling relationships with
other people you love and who love you. When you make everything
else secondary to this central purpose, you will find yourself
enjoying happiness and rewards in exponential proportion to the
efforts you put in.
Brian Tracy is a leading authority on personal
and business success. As Chairman and CEO of
Brian Tracy International, he is the best-selling author of 17
books and over 300 audio and video learning programs.
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